Business Development Manager - East Flanders

As a Business Development Manager, you are part of our Sales organization. You are responsible for retaining, strengthening, and growing existing customers (> 50 employees) in the East Flanders region with the following objectives:

• Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have.

• Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability.

• Detecting opportunities and future needs, and translating them into concrete solutions that align with the customer's vision and strategy.

You transform customers into true ambassadors of Partena Professional.

💼 What do we expect from you?

Farming & growth within existing customers

• Maintaining and optimizing relationships with existing customers to ensure customer satisfaction and retention.

• Detecting expansion opportunities (up- and cross-selling) within existing customers.

• Increasing the share of wallet through strategic deployment of our solutions (e.g., social secretariat, consulting, outsourcing, HR services).

• Proactively following up on customer intentions and underlying needs to convert them into solutions.

Strategic account development

• Working with account plans to increase the long-term value of customers.

• Conducting analyses in sectors and segments to detect growth potential within customers.

• Translating market insights into commercial strategies.

Collaboration & internal alignment

• Active collaboration with internal teams such as consultants, payroll experts, marketing, HR, and business stakeholders.

• Ensuring a uniform approach towards the customer.

• Sharing customer insights to create impact together.

Active contribution to commercial strategy

• Contributing to actions to commercialize products/services.

• Developing relationships with network partners.

• Providing input to the sales strategy based on customer feedback.

What we offer:

🏡 Flexibility and work-life balance:

• Possibility of teleworking and flexible working hours

• 20 legal holidays and 12 extra holidays (39-hour/week contract)

• 3 extra-legal holidays

• 1 extra holiday every 5 years of seniority

💶 Attractive and competitive salary package:

• Permanent contract, year-end bonus, and double holiday pay

• Net monthly allowance of 210€

• Bonus

• Eco vouchers up to 250€/year

• Laptop and mobile phone

• Company car with charging card

• Group insurance and hospitalization insurance

• Cafeteria plan

🎓 Development opportunities:

You have growth opportunities within your own team, but also within our group of approximately 1,800 employees. You have the opportunity to take on additional roles alongside your main function. Through our own "Academy," you can attend training and workshops to broaden your knowledge and strengthen your skills.

The strength of our teams lies in the qualities of each of our employees. The diversity of our teams is what makes our services so powerful.

⭐ Who are you?

• Strong experience within a sales organization, preferably in B2B services.

• Experience in strategic business development & account management.

• Customer-oriented, results-driven, proactive, and empathetic.

• Has a strategic vision, is both daring and a doer.

• Relevant knowledge of multiple HR expertise domains (a plus).

• Able to switch smoothly between operational customer contact and long-term strategic reflection.

• Perfect knowledge of Dutch (C1) and good knowledge of French (B1).